North Florida Athletics Tickets - General Information and Policies

No refunds or exchanges. All sales are final.

ACCESSIBLE & ADA SEATING

Persons with disabilities requiring assistance or information may contact the UNF Ticket Office at (904)620-BIRD(2473) or by emailing ospreytickets@unf.edu.

If you are interested in purchasing season or single game tickets in the wheelchair accessible, we encourage you to contact the box office directly to discuss options and availability.

BOX OFFICE HOURS

The box office windows are only open during event days. All tickets can be ordered online at www.UNFOspreys.com/BuyTicketsNow or by calling (904)620-BIRD(2473) during non-event days.

Event day box office hours vary by sport:
Men’s and Women’s Basketball: 1 hour before tip-off – Halftime.
Baseball and Softball: 1 hour before first pitch – 5^th Inning or 1 hour and a half into game(Whichever comes first).
Volleyball: 1 hour before first serve – 1 hour into the game.
Men’s and Women’s Soccer: 1 hour before kickoff – Halftime.
Track & Field Events: 1 hour before first event – Second to last event or 8:30PM.

*Times are subject to change.

FREE ATHLETIC EVENTS

The following regular season athletic events are non-ticketed and free for the public to attend: Tennis, Golf, Swimming, Beach Volleyball.

GATE TIMES

All gates open 1 hour before the event unless otherwise stated.

MOBILE TICKETING

Fans will receive their tickets electronically either via email, text message or TicketReturn account manager. For fans without access to a mobile device, they can request to receive a printed ticket.

Full mobile ticketing guide can be found here: UNF Athletics Mobile Ticketing.

REFUND POLICY

No refunds or exchanges are permitted unless UNF Athletics is unable to fill an order. There will be no refunds or exchanges for complimentary or season tickets in the event that a game is cancelled. All sales are final.

Tickets are still valid if the game is delayed. Refunds will not be granted due to a date/time change. Announcements regarding any changes will be made on an individual game basis.

STUDENT TICKETS

Current UNF students receive free admission to all UNF Athletic regular season home events. Students must scan a valid Osprey1Card or have their N# at the student gate for entry.

For men’s basketball games, the first 600 students will receive a wristband that gives them access to the lower-level seating. Once all wristbands have been distributed, students will be directed to the upper-level seating.

The above policies and procedures will not be in effect for any postseason or tournament play. Those events are sponsored by the organization hosting the tournament and their ticket policies will be used.

YOUTH ADMISSION

Children 3 and under are free for all UNF athletic events. Youth priced tickets are available by calling 904-620-BIRD(2437) or at the box office windows with the purchase of an adult ticket for ages 12 and under.

For any external events hosted at UNF, the age for admission is determined by the organizer.

Ticket General Policies